Privacy Policy

Who we are:

The Roman Baths, Fashion Museum, Victoria Art Gallery and Bath Record Office are owned and managed by the Heritage Services section of Bath & North East Somerset Council and this website is run by the Heritage Services section of the Council.  When we refer to “we”, “our” or “us” we are referring to the Roman Baths, Fashion Museum, Victoria Art Gallery, Bath Record Office, Heritage Services and Bath & North East Somerset Council.

Privacy Statement

This website automatically logs some information about visitors to the site (such as IP addresses). This information is anonymous and is held purely for system administration purposes.

We and any appointed third party company may use cookies and pixel tags to collect information about your use of the website.  (Cookies are small data files that are sent to your browser and pixel tags are needed in order to read cookies.)

Some cookies sent to your browser will help to save you time, for example by enabling you to leave a booking half way through and browse other parts of the website before returning to your booking.  You can choose to disable cookies, in which case each time you go to a new page, you will be treated as a new user and information that you input on other pages may not be saved.  Cookies are usually automatically enabled, but you can choose not to accept them, you can choose to delete existing cookies from your browser or, by editing your browser options, choose not to receive cookies in future.

Any personal details given on-line for the provision of a particular service will be stored on a secure server. This data will be held and processed under the terms of the Data Protection Act 1998. Such information may be shared across Bath and North East Somerset Council for the purpose of providing services to you. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is also covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.  We are committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

If you book a ticket online, we may use the data you give us about yourself to send you other updates in addition to our website. We may also use your contact details to send you details of promotions we think may interest you or to involve you in market research. To improve our picture of your interests we may link the data you give us with any other data we have gathered about you.

Whenever we ask you for information about yourself you may tick the relevant box to opt in to receive marketing communications from us, e.g. e-newsletters. In addition, whenever we contact you through email you will be told how to opt out of being updated by email in the future.

This privacy statement only covers the websites run by the Heritage Services section of Bath & North East Somerset Council. Other links within these sites to other websites are not covered by this privacy statement.

We aim to ensure that our websites are up to date and relevant for our visitors. To help us achieve this goal we use Google Analytics and other analytical systems to analyse anonymous data collected by cookies about how visitors use our websites. This data also helps us to measure the success of our marketing campaigns across Heritage Services.

Disclaimer of Liability

We endeavour to ensure that the information contained within this website is correct but we do not accept any liability for error or omission howsoever caused and whether by the negligence or omissions of Bath & North East Somerset Council or otherwise.

Information, editorial, advertising, products and services provided by us are provided on the basis that we disclaim all warranties whether express or implied. Neither Bath & North East Somerset Council nor the suppliers of information shall be liable for any direct, indirect, incidental or consequential loss of business profits or special damages.

Hypertext links to third party websites outside this website are provided for the convenience of users only. We are unable to provide any warranty concerning the accuracy or completeness of any information held within these third party websites - this is the responsibility of the publisher of the third party website.

By linking to other websites, we in no way endorse the views or information held within such websites and we are unable to grant permission to use material found on such sites.  We also reserve the right to remove hyperlinks or content as we deem appropriate.