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Explore Bath's world heritage

Roman Baths
One of the best preserved Roman remains in the world.
Fashion Museum Bath
A world-class collection of contemporary and historical dress.
Victoria Art Gallery
Bath's public art museum housing paintings, sculpture and decorative arts.
Bath's Historic Venues
Stunning and historic venues for hire in the heart of a World Heritage city.
Bath Record Office
Collecting and keeping safe historical records relating to Bath.
City of Bath World Heritage Site
The City of Bath is designated with UNESCO World Heritage Site status.
Bath Film Office
Promoting and assisting film-making in Bath & North East Somerset.

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FAQs

Image: Artworks by Peter Brown on display in the Lower Gallery
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Artworks by Peter Brown on display in the Lower Gallery

Booking your tickets

Where can I buy tickets?

You can buy tickets online on the Victoria Art Gallery website, or from the front desk on arrival.

How does the booking system work?

You will be prompted to pay with a credit or debit card. A payment receipt and an Order Confirmation will be emailed to you and your tickets will be attached to the Order Confirmation email. You must either print your tickets and bring them with you or show them on a mobile device.

I am a student outside of the UK, will you accept my student card?

We accept student cards from anywhere in the world, as long as they state that you are a full time student.

I have a child under 6 – do I need to buy a ticket online for them?

Entry is free for children under six, but please reserve your ticket at the time of booking.

Do I have to print out my tickets or can I show them on my mobile device?

Visitors will be asked to show their ticket at the door on arrival and will then self-scan their ticket at the reception desk. You can bring your ticket with you on your mobile device or print it at home.  

I need to cancel my booking or change the date, what should I do?

If you need to cancel your booking or change the date, please email us or call 01225 477785. Please note that prices vary throughout the year; if you wish to change the date of your booking you may need to pay an additional charge. 

Your visit

Are you open every day?

Please visit our opening times page for the most recent information. The Gallery is closed on Mondays.

How often do exhibitions change?

Our temporary exhibitions change every 6-12 weeks. Visit our events calendar to find out what's on during your visit.

Can I park nearby?

There is a small amount of metered on-street parking in the area, otherwise the closest car parks are: The Podium or the Sports and Leisure Centre, both 4hr maximum stays. Blue Badge holders may park on a single yellow line in Bridge Street, alongside of the Gallery and very close to our accessible entrance. Find out car park space availability and car park charges on the Council website.

Is the Gallery fully accessible?

Our accessible entrance is on Bridge Street and we have a lift to the upper floor. We have a wheelchair that can be borrowed for the duration of your visit. More details are available on our accessibility page.

Do you have a café?

We do not have a café, but there are a range of fantastic coffee shops located very close to the Gallery.

How sustainable is the Victoria Art Gallery?

We seek to reduce our carbon footprint in many different ways including using energy-efficient lighting and being committed to recycling. You can read our full list of initiatives on our Sustainability page. 

Is there anywhere to leave coats and bags?

We are very sorry, but we do not have any cloakroom facilities. We ask visitors to keep all belongings with them when visiting.

Can I take photos?

Photography of our permanent collection is allowed without flash. Due to copyright issues, we rarely allow photography in the temporary exhibitions. Please ask for permission at the Gallery desk.

Can I bring my dog to the Victoria Art Gallery?

The only animals allowed on site are assistance dogs.

The Collection

What is in the Gallery’s collection?

The collection contains oil paintings, prints, watercolours, sculptures, ceramics and glass from the 15th century until the present day. You can see a snapshot of our collection on the Art UK website.

What is the Gallery collecting policy?

The Gallery collects paintings, drawings, prints and decorative art. One of our collecting priorities is works relating to the local area. We are always interested in acquiring pieces with links to objects we already have. If you wish to give something to the gallery, please contact the Collections department.

Can you value my artworks?

No, we have no expertise in this area. You need to approach an auction house instead.

How can I look up a conservator?

Please visit the Conservation Register website, a register of all accredited conservators.

How do I go about using images of items in the collection?

Victoria Art Gallery image use is licensed through Bridgeman Images. If you cannot find what you are looking for on the Bridgeman Images website, please e-mail us and we will do our best to help.

Orders, payments and refunds

How do I know that you have received my order?

When you submit your order, the email address you provided will receive two emails. The first email will be a payment receipt from WorldPay, the second will be an Order Confirmation. Your Order Confirmation email will include a breakdown of the tickets and products you have ordered and the total cost.

I haven’t received my email confirmation, what do I do?

Please allow approximately ten minutes for your order confirmation to come through. In addition to this, please make sure you check your spam folder as emails can sometimes be redirected to this folder. If it is not in your spam folder please email us to have your order confirmation sent out again.

My booking failed halfway through the process and it looks like I’ve been charged – what do I do?

Please email our Bookings Office. To ensure we are able to resolve the issue as quickly as possible, please include the following details in your email:

- The full name that the order was made under

- The Order Number(s) of your booking(s)

Please note: In the event of a failed or voided transaction it may take up to two weeks for banks to reconcile the outcome of the transaction.

What forms of payment do you accept online?

We accept payment by Visa, MasterCard, Maestro and American Express.

Can I change my booked time slot?

If you wish to change the date of your booking you may need to pay an additional charge. Please email us in advance of your visit to rebook.

What is your refund policy?

Tickets are purchased under the condition that they are non-refundable. Please note if you wish to change the date or time of your tickets then you must contact us the day before your visit. However, we can amend the booking to a more convenient date and time, subject to availability, for an admin fee of £10.00. Should you wish to rebook or amend an order, you can contact our Bookings Office by e-mail or by telephone on 01225 477785 Monday – Sunday, 10am to 4pm.

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