Chartermark

Image: Open evening at the Victoria Art Gallery

Heritage Open Week events at the Victoria Art Gallery

 

Image: Open week workshop

Open Week workshop

 

 

Bath & North East Somerset Council, which owns and manages the Victoria Art Gallery, has been awarded a Chartermark for the quality of the Gallery's services.

The Chartermark is designed to measure how well a service responds to its customers' needs and it is only available to local government organisations.

 

The award recognises the influence of visitors in the Gallery's future.  There is a user group that offers regular recommendations and comments.  Visitors also curate the periodic "People's Shows" mounted by the Gallery from items in its own collection.  Frequent customer surveys measure the quality of the visitor experience and feedback from all users is encouraged.

 

If you have any suggestions or comments on this website, please e-mail us on victoria_enquiries@bathnes.gov.uk

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